Best Western Grant Park Hotel

Chicago Loop - Millennium Park
2.5-Star Hotel
7.4
Good
2512 Reviews
7.4
Guest Rating
Cleanliness
7.3
Staff
8.5
Location
7.6
Top Amenities
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Best Western Grant Park Hotel - Amenities

  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Coffee/tea maker
  • On-site parking
  • vending machine
  • telephone
  • kitchenware
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • English
  • Japanese
  • Spanish
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Staff trained in safety protocol
  • Accessible rooms through interior corridor available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • TV & Movies/Shows
  • Wake up call
  • Air conditioning in public area
  • Heating in public area
  • Cleaning products available
  • Valet parking (charges may apply)

About

Hotel Features

Across from Grant Park and within walking distance of several popular Chicago attractions, this hotel features an on-site restaurant and comfortable guest rooms with free WiFi. Every room at Best Western Grant Park Hotel offers a cable TV and a work desk. An in-room coffee maker and hairdryer are provided for guest convenience. The Grant Park Best Western features an on-site fitness center and business center. A tour desk with Chicago information is available. Mei’s Kitchen serves classic American and Italian cuisine and specializes in homemade pizza. LaVazza Italian Coffee Bar is open for breakfast and lunch and serves a variety of pastries and sandwiches. Adler Planetarium and Millennium Park are each within 1 mile of this hotel. The restaurants and shops of Chicago’s Magnificent Mile are all within walking distance, along with easy access to public transportation.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 75.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

Reviews

7.4
  • Staff
    8.5
  • Cleanliness
    7.3
  • Location
    7.6
  • 4
    Disappointing
    Effy
    young couple
    The hotel was outdated, poorly...
    • What did you like most?
      When we arrived, the Queen room we had originally booked wasn’t available due to what the front desk described as previous guests “destroying the bed.” To their credit, the staff handled the situation well and upgraded us to a Queen Suite at no extra charge. The suite had a beautiful lakefront view of Lake Michigan, which was definitely the highlight of our stay. The staff throughout our visit was kind and accommodating, and we appreciated their effort to make up for the inconvenience.
    • Was there anything you didn't like?
      Unfortunately, the hotel itself feels very dated and appears not to have been remodeled in decades. The lobby sets the tone, and it could really use an update. Although our room was labeled a suite, the only feature that distinguished it was a mini fridge with a microwave placed on top in the corner, which actually made the space feel cramped. The desk was unusable for work since there were no nearby outlets for a laptop, and the Wi-Fi was extremely unreliable—we couldn’t even scroll through social media smoothly, let alone join work meetings. We ended up going to nearby cafés to get work done. The room overall looked worn, the rugs felt unclean, and even the hallways had uneven flooring that you could feel as you walked. The photos online do not accurately reflect the current condition of the property. Given the condition of the hotel, I’m surprised by its high rating. We considered changing hotels shortly after arriving and ultimately would not recommend staying here again.
  • 6
    Pleasant
    Isabel
    family with young children
    Pleasant
    • What did you like most?
      Convince
    • Was there anything you didn't like?
      Not really any amenities

Location

Best Western Grant Park Hotel
Chicago, IL
7.6
Good
Location Score