Viceroy Riviera Maya, a Luxury Villa Resort

Riviera Maya - Playa Del Carmen
5-Star Hotel
9
Exceptional
40 Reviews
Top Reasons to Book
  • Guests Love It
    Guests give this property a very good rating of 9/10
  • Top Rated Location
    Guests rate the location 9.3/10
  • Very Clean
    Guests rate the cleanliness 9.5/10
9
Guest Rating
Cleanliness
9.5
Staff
9.0
Location
9.3
Top Amenities
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
  • Hot tub/Whirlpool
  • Spa/sauna
Rooms

Viceroy Riviera Maya, a Luxury Villa Resort - Amenities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Bar
  • 24-Hour Front Desk
  • Fishing
  • Library
  • Diving
  • Private check-in/check-out
  • Beachfront
  • outdoor pool
  • Poolside bar
  • shuttle service
  • 24-hour security
  • Concierge services
  • Free Wi-Fi
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Snorkeling
  • Wind Surfing
  • English
  • Spanish
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • yoga room
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Staff trained in safety protocol
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • Car rental available
  • Currency exchange service
  • Daily disinfection
  • Entertainment services

About

Hotel Features

Located on the coast of Xcalacoco Beach 10 minutes outside of Playa del Carmen, this luxury resort and spa located in the tropical rainforest features a restaurant. The villas at Viceroy Riviera Maya are furnished with a private kidney-shaped pool and flat-screen TVs with DVD players. Free Wi-Fi is provided and room service is available. This pet-friendly resort hosts a spa and wellness center offering a hot tub, steam room, and personal massages. Yoga classes take place on the beach. A gym and outdoor pool are also part of the resort’s facilities. A concierge service is available. The passenger ferry to Cozumel is less than 15 minutes from Viceroy Riviera Maya. Xcaret Eco Park is less than 20 minutes from the resort. License Number(s): 008-007-001505/2025

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Reviews

9
  • Staff
    9.0
  • Cleanliness
    9.5
  • Location
    9.3
  • 10
    Exceptional
    Joan
    Couple
    • What did you like most?
      Fabulous small resort. Very private and quiet. Food was delicious. Service was incredible. Would highly recommend. We hope to go b ack some day.
    • Was there anything you didn't like?
      Room had a slight musty odor but I think it's because of the climate and not because of cleanliness.
  • 10
    Exceptional
    Meghan
    Couple
    Excellent destination if you are looking for a peaceful resort.
    • What did you like most?
      Quiet and restful surroundings with excellent service and attention to detail.
    • Was there anything you didn't like?
      If you want to go off resort it is about a 20 minute cab ride to town. However, there is minimal reason to need to leave the property.

Location

Viceroy Riviera Maya, a Luxury Villa Resort
Playa Del Carmen, QR
9.3
Exceptional
Location Score