JEN Singapore Orchardgateway by Shangri-La

Singapore River - Colonial District
4-Star Hotel
8.6
Excellent
3907 Reviews
Top Reasons to Book
  • Guests Love It
    Guests give this property a very good rating of 8.6/10
  • Top Rated Location
    Guests rate the location 8.6/10
  • Very Clean
    Guests rate the cleanliness 8.9/10
8.6
Guest Rating
Cleanliness
8.9
Staff
9.3
Location
8.6
Top Amenities
  • Free Parking
  • Swimming Pool
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

JEN Singapore Orchardgateway by Shangri-La - Amenities

  • Free Parking
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Packed lunches
  • Fax/photocopying
  • Snack bar
  • Private check-in/check-out
  • On-site parking
  • outdoor pool
  • Poolside bar
  • vending machine
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Sun Deck
  • Daily Housekeeping
  • Happy Hour
  • Non-Smoking Rooms Available
  • Pool with view
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • Car rental available
  • Currency exchange service

About

Hotel Features

With elevated views of the city and located right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel features an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property. Housed in contemporary glass building, the hotel is only 0.6 mi away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 11 mi away. Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite. At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness center and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services. Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Please note that the swimming pool's operating hours are from 06:00 to 23:00.

Reviews

8.6
  • Staff
    9.3
  • Cleanliness
    8.9
  • Location
    8.6
  • 10
    Exceptional
    Mario
    Couple
    Excellent!!!
    • What did you like most?
      Close to almost everything!!
  • 10
    Exceptional
    Luca
    Couple
    Relaxing, practical and clean
    • What did you like most?
      The staff was always available and kind, We have really appreciated the cleanliness of the room and the facility in general. Everyday the room was thoroughly cleaned and refilled of all the amenities. The breakfast was extremely good and varied with options for everyone. It was so abundant that we skipped lunch almost everyday. On our early check out day, the staff provided 2 lunchbox with the breakfast to go with both savory and sweet foods. The pool is relaxing and clean and we have always found a sunbed. The location is extremely good: for all our trips around the city there was always a direct bus within 2min walk from the hotel, even to farther point of interests such as Sentosa or Venus Walk.
    • Was there anything you didn't like?
      Nothing

Location

JEN Singapore Orchardgateway by Shangri-La
Singapore, SG
8.6
Excellent
Location Score