Rooms
Hard Rock Hotel Madrid - Amenities
- Business Center
- Pets Allowed
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Trouser press
- Heating
- Snack bar
- On-site parking
- outdoor pool
- Poolside bar
- Accessible parking
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Live entertainment
- Restaurant(s)
- Sun Deck
- Non-Smoking Rooms Available
- Open-air bath
- Public Bath
- Electric vehicle charging station
- Wine/champagne
- Fruits
- Pet basket
- Pet bowls
- Outdoor furniture
- Sun loungers or beach chairs
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
About
Hotel Features
Hard Rock Hotel Madrid features a seasonal outdoor swimming pool, fitness center, a garden and terrace in Madrid. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Certain units at the property include a patio with a city view. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Guest rooms have a closet. A buffet breakfast is available at Hard Rock Hotel Madrid. Guests can use the business center or relax in the bar. Popular points of interest near the accommodation include Atocha Train Station, Reina Sofia Museum and Retiro Park. Adolfo Suarez Madrid-Barajas Airport is 9.3 miles away. License Number(s): N/A
Guest Policies
Check-in | After 15:00 |
Check-out | Before 12:00 |
Pets | Pets are allowed on request. Charges may apply. |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Please note when booking this property that amenities for dogs are included. Charges may apply. One dog per room up to 11 kilos (exceptions can be made for small dogs)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Sun, Oct 12, 2025 until Thu, Apr 30, 2026 Swimming pool: Closed from Sun, Oct 12, 2025 until Thu, Apr 30, 2026 A damage deposit of EUR 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Reviews
Could have been terrible but was saved by the staff.
- What did you like most?The staff was very responsive to try to correct an unfortunate situation that arised when in the middle of the nights some guests open our room door because they were given to wrong room number and key code (ours). They offered us a meal at the hotel restaurant as a compensation.
- Was there anything you didn't like?See prior comment
Incredible staff, cleanliness, great location, good value for money.
- What did you like most?Professional, attentive staff with excellent customer service skills and fast responses to reported issues, making customers feel welcomed and comfortable.
- Was there anything you didn't like?Occasional minor hiccups with the hotel’s online system.